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	<title>Comments on: Preemptive Moderation: Biting the Hand That Feeds You</title>
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	<link>http://kestrelsaerie.com/2009/03/preemptive-moderation-biting-hand-feeds/</link>
	<description>An Eclectic Collection of Musings on Life, Living, and Blogging</description>
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		<title>By: Gnomeaggedon</title>
		<link>http://kestrelsaerie.com/2009/03/preemptive-moderation-biting-hand-feeds/comment-page-1/#comment-2722</link>
		<dc:creator>Gnomeaggedon</dc:creator>
		<pubDate>Wed, 25 Mar 2009 04:01:29 +0000</pubDate>
		<guid isPermaLink="false">http://kestrelsaerie.us/?p=1314#comment-2722</guid>
		<description>Hey Kestrel, 
a few thoughts.

Timely: This is a kicker for me... often when I commenting &quot;I&quot; feel that time &amp; place is important (I know in reality it isn&#039;t that important, but...&quot;.  Worse yet when leaving a comment on a blogger &quot;I know&quot; (previous contact in some form) and it gets held in moderation... a little bit of me dies right then... even knowing it is just a bit of code holding me up, not the human behind the blog (Used to happen with Krizzlybear&#039;s old blog site).

Default settings:  A trap for new bloggers is not seeing their blog from the outside...  I know I wasn&#039;t aware of my blog&#039;s comment behaviour until a helpful commenter told me off...  So if you are new to it... make sure you visit your own blog while &quot;logged out of administrator&quot;.  Leave yourself 3 comments and decide whether you would come back and comment.

WP Bulk Processing: WordPress&#039; new bulk comment processing removes a lot of the old hassle too.  select &amp; bulk approve or delete.  That of course is after all the other safe guards have been used.

&lt;abbr&gt;&lt;em&gt;Gnomeaggedon last blogged about &lt;a href=&quot;http://gnomeaggedon.net/2009/03/25/noob-or-inexperienced/&quot; rel=&quot;nofollow&quot;&gt;Noob or Inexperienced?&lt;/a&gt;&lt;/em&gt;&lt;/abbr&gt;</description>
		<content:encoded><![CDATA[<p>Hey Kestrel,<br />
a few thoughts.</p>
<p>Timely: This is a kicker for me&#8230; often when I commenting &#8220;I&#8221; feel that time &amp; place is important (I know in reality it isn&#8217;t that important, but&#8230;&#8221;.  Worse yet when leaving a comment on a blogger &#8220;I know&#8221; (previous contact in some form) and it gets held in moderation&#8230; a little bit of me dies right then&#8230; even knowing it is just a bit of code holding me up, not the human behind the blog (Used to happen with Krizzlybear&#8217;s old blog site).</p>
<p>Default settings:  A trap for new bloggers is not seeing their blog from the outside&#8230;  I know I wasn&#8217;t aware of my blog&#8217;s comment behaviour until a helpful commenter told me off&#8230;  So if you are new to it&#8230; make sure you visit your own blog while &#8220;logged out of administrator&#8221;.  Leave yourself 3 comments and decide whether you would come back and comment.</p>
<p>WP Bulk Processing: WordPress&#8217; new bulk comment processing removes a lot of the old hassle too.  select &amp; bulk approve or delete.  That of course is after all the other safe guards have been used.</p>
<p><abbr><em>Gnomeaggedon last blogged about <a href="http://gnomeaggedon.net/2009/03/25/noob-or-inexperienced/" rel="nofollow">Noob or Inexperienced?</a></em></abbr></p>
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		<title>By: Kestrel</title>
		<link>http://kestrelsaerie.com/2009/03/preemptive-moderation-biting-hand-feeds/comment-page-1/#comment-2706</link>
		<dc:creator>Kestrel</dc:creator>
		<pubDate>Sun, 22 Mar 2009 15:02:18 +0000</pubDate>
		<guid isPermaLink="false">http://kestrelsaerie.us/?p=1314#comment-2706</guid>
		<description>Full disclosure (since Matt outted himself *grin*): Here&#039;s the complete text of my held comment:

&lt;i&gt;I actually don’t mind the 2P set bonus for Holy Priests…I use PoH a LOT, and will be using a lot more (we rarely have 5 Holy Priests in the raid :p). However…the 4P bonus? /gag and /retch: USELESS for Holy Priests. If you’re casting that many PW:S, then it’s time to respec to Disc. Sorry, but throwing out our wimpy shield is NOT the best use of mana.&lt;/i&gt;

Based on Matt&#039;s comment above, I can see a couple possibilities for why this comment was held: First, a lot of colons, which might imply URLs. If that&#039;s the reason, then I&#039;ll reiterate that Matt&#039;s moderation system is broken. 

Second, &quot;/gag&quot; and &quot;/retch&quot;--might be perceived as personal attacks. Of course, context is key. Any system based on trigger words that aren&#039;t always &quot;bad&quot; words (there are only a handful of words I block here: one starts with &quot;c&quot; and another with &quot;f&quot;) is faulty, and the likelihood of false positives is extraordinarily high.

My suggestion to Matt, if he hasn&#039;t done so already, is to review the rules under which his moderation system operates, and really analyze whether loosening them up will result in fewer false positives, or an unacceptably greater amount of spam.

Finally: Nothing in my original essay nor in any of my comments should be construed in any way, shape, or form as any kind of attack on Matt, whom I consider not only a colleague but a friend. That&#039;s why I carefully avoided any direct references to his blog: My entire issue was with the process, &lt;i&gt;not&lt;/i&gt; the person!</description>
		<content:encoded><![CDATA[<p>Full disclosure (since Matt outted himself *grin*): Here&#8217;s the complete text of my held comment:</p>
<p><i>I actually don’t mind the 2P set bonus for Holy Priests…I use PoH a LOT, and will be using a lot more (we rarely have 5 Holy Priests in the raid :p). However…the 4P bonus? /gag and /retch: USELESS for Holy Priests. If you’re casting that many PW:S, then it’s time to respec to Disc. Sorry, but throwing out our wimpy shield is NOT the best use of mana.</i></p>
<p>Based on Matt&#8217;s comment above, I can see a couple possibilities for why this comment was held: First, a lot of colons, which might imply URLs. If that&#8217;s the reason, then I&#8217;ll reiterate that Matt&#8217;s moderation system is broken. </p>
<p>Second, &#8220;/gag&#8221; and &#8220;/retch&#8221;&#8211;might be perceived as personal attacks. Of course, context is key. Any system based on trigger words that aren&#8217;t always &#8220;bad&#8221; words (there are only a handful of words I block here: one starts with &#8220;c&#8221; and another with &#8220;f&#8221;) is faulty, and the likelihood of false positives is extraordinarily high.</p>
<p>My suggestion to Matt, if he hasn&#8217;t done so already, is to review the rules under which his moderation system operates, and really analyze whether loosening them up will result in fewer false positives, or an unacceptably greater amount of spam.</p>
<p>Finally: Nothing in my original essay nor in any of my comments should be construed in any way, shape, or form as any kind of attack on Matt, whom I consider not only a colleague but a friend. That&#8217;s why I carefully avoided any direct references to his blog: My entire issue was with the process, <i>not</i> the person!</p>
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		<title>By: Kestrel</title>
		<link>http://kestrelsaerie.com/2009/03/preemptive-moderation-biting-hand-feeds/comment-page-1/#comment-2705</link>
		<dc:creator>Kestrel</dc:creator>
		<pubDate>Sun, 22 Mar 2009 14:44:55 +0000</pubDate>
		<guid isPermaLink="false">http://kestrelsaerie.us/?p=1314#comment-2705</guid>
		<description>&lt;p&gt;I guess I&#039;d like to know why you believe you need such a strong moderation program, when blogs much larger than yours don&#039;t? I&#039;m even more curious to know what, in my (rather benign, IIRC) comment got flagged as &quot;offensive.&quot;&lt;/p&gt; &lt;p&gt;I submit that if your system is blocking comments such as mine, it&#039;s not working as intended. I.e., it&#039;s broken. &lt;/p&gt;</description>
		<content:encoded><![CDATA[<p>I guess I&#8217;d like to know why you believe you need such a strong moderation program, when blogs much larger than yours don&#8217;t? I&#8217;m even more curious to know what, in my (rather benign, IIRC) comment got flagged as &quot;offensive.&quot;</p>
<p>I submit that if your system is blocking comments such as mine, it&#8217;s not working as intended. I.e., it&#8217;s broken. </p>
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		<title>By: Matticus</title>
		<link>http://kestrelsaerie.com/2009/03/preemptive-moderation-biting-hand-feeds/comment-page-1/#comment-2704</link>
		<dc:creator>Matticus</dc:creator>
		<pubDate>Sun, 22 Mar 2009 07:24:48 +0000</pubDate>
		<guid isPermaLink="false">http://kestrelsaerie.us/?p=1314#comment-2704</guid>
		<description>Yes Kestrel, I noticed my blog held your comment. At least, I think it was yours. 

The moderation system on my blog is slightly more complex. Anyone&#039;s allowed to comment. Administrators do NOT have to approve comments in order for them to show up. You don&#039;t have to have a previously approved comment either. However, I have a preloaded list of certain keywords. 

If the default WP spam system notices a word or phrase in the comment on the list, it will hold it. (Words like poker or a variety of different drugs for example) Not only that, it matches words inside words. It will match inside words, so &quot;press&quot; will match &quot;WordPress&quot;.

If the spam system notices two OR MORE links in the same comment, it will hold it. 

So don&#039;t take it personally. 9 times out of 10 your comments will always show up. But every once in a while you&#039;ll match a condition where it temporarily holds the comment.

I counter this with the fact that everytime a comment is held for moderation, I get emailed. My email client is virtually open. Most comments get approved within 10 minutes when they appear. 

I don&#039;t approve all comments that get posted manually because it&#039;s simply unpractical for me to do so. I get many comments on posts and I would spend a lot more time then I&#039;m willing to do just hitting &quot;Allow&quot; after &quot;Allow&quot;. So the current system has its quirks. But it does allow me to manage the best of both worlds and I&#039;m sorry that it flags you every once in a while. Feel free to ding me if you notice my blog eats your comment and I can approve it immediately.

&lt;abbr&gt;&lt;em&gt;Matticus last blogged about &lt;a href=&quot;http://feedproxy.google.com/~r/WorldOfMatticus/~3/gRyCCbbodCM/&quot; rel=&quot;nofollow&quot;&gt;Yes You Can Multi-Box with Battle Net Account Merging&lt;/a&gt;&lt;/em&gt;&lt;/abbr&gt;</description>
		<content:encoded><![CDATA[<p>Yes Kestrel, I noticed my blog held your comment. At least, I think it was yours. </p>
<p>The moderation system on my blog is slightly more complex. Anyone&#8217;s allowed to comment. Administrators do NOT have to approve comments in order for them to show up. You don&#8217;t have to have a previously approved comment either. However, I have a preloaded list of certain keywords. </p>
<p>If the default WP spam system notices a word or phrase in the comment on the list, it will hold it. (Words like poker or a variety of different drugs for example) Not only that, it matches words inside words. It will match inside words, so &#8220;press&#8221; will match &#8220;WordPress&#8221;.</p>
<p>If the spam system notices two OR MORE links in the same comment, it will hold it. </p>
<p>So don&#8217;t take it personally. 9 times out of 10 your comments will always show up. But every once in a while you&#8217;ll match a condition where it temporarily holds the comment.</p>
<p>I counter this with the fact that everytime a comment is held for moderation, I get emailed. My email client is virtually open. Most comments get approved within 10 minutes when they appear. </p>
<p>I don&#8217;t approve all comments that get posted manually because it&#8217;s simply unpractical for me to do so. I get many comments on posts and I would spend a lot more time then I&#8217;m willing to do just hitting &#8220;Allow&#8221; after &#8220;Allow&#8221;. So the current system has its quirks. But it does allow me to manage the best of both worlds and I&#8217;m sorry that it flags you every once in a while. Feel free to ding me if you notice my blog eats your comment and I can approve it immediately.</p>
<p><abbr><em>Matticus last blogged about <a href="http://feedproxy.google.com/~r/WorldOfMatticus/~3/gRyCCbbodCM/" rel="nofollow">Yes You Can Multi-Box with Battle Net Account Merging</a></em></abbr></p>
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		<title>By: Syrana</title>
		<link>http://kestrelsaerie.com/2009/03/preemptive-moderation-biting-hand-feeds/comment-page-1/#comment-2703</link>
		<dc:creator>Syrana</dc:creator>
		<pubDate>Sat, 21 Mar 2009 18:47:40 +0000</pubDate>
		<guid isPermaLink="false">http://kestrelsaerie.us/?p=1314#comment-2703</guid>
		<description>It&#039;s interesting because I&#039;ve never had a comment show up on WoWInsider.  I thought something was just broken and it hated me. :(

I guess they just hate me...

Yeah on our site (we use WordPress) the first time needs to be approved.  It seems to work well for us, but we don&#039;t have a lot of traffic though either.  And Sideshow is (usually) pretty quick to respond to the emails alerting comments pending. :)

&lt;abbr&gt;&lt;em&gt;Syrana last blogged about &lt;a href=&quot;http://feedproxy.google.com/~r/SideSyr/~3/t0Dj0nfaYmY/&quot; rel=&quot;nofollow&quot;&gt;Best. Achievement. Ever.&lt;/a&gt;&lt;/em&gt;&lt;/abbr&gt;</description>
		<content:encoded><![CDATA[<p>It&#8217;s interesting because I&#8217;ve never had a comment show up on WoWInsider.  I thought something was just broken and it hated me. <img src='http://kestrelsaerie.com/wp-includes/images/smilies/icon_sad.gif' alt=':(' class='wp-smiley' /> </p>
<p>I guess they just hate me&#8230;</p>
<p>Yeah on our site (we use WordPress) the first time needs to be approved.  It seems to work well for us, but we don&#8217;t have a lot of traffic though either.  And Sideshow is (usually) pretty quick to respond to the emails alerting comments pending. <img src='http://kestrelsaerie.com/wp-includes/images/smilies/icon_smile.gif' alt=':)' class='wp-smiley' /> </p>
<p><abbr><em>Syrana last blogged about <a href="http://feedproxy.google.com/~r/SideSyr/~3/t0Dj0nfaYmY/" rel="nofollow">Best. Achievement. Ever.</a></em></abbr></p>
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		<title>By: Kestrel</title>
		<link>http://kestrelsaerie.com/2009/03/preemptive-moderation-biting-hand-feeds/comment-page-1/#comment-2702</link>
		<dc:creator>Kestrel</dc:creator>
		<pubDate>Sat, 21 Mar 2009 15:06:03 +0000</pubDate>
		<guid isPermaLink="false">http://kestrelsaerie.us/?p=1314#comment-2702</guid>
		<description>Heheh...thanks! :D Now to do a few hundred more quests and earn &lt;i&gt;mucho oro!&lt;/i&gt;</description>
		<content:encoded><![CDATA[<p>Heheh&#8230;thanks! <img src='http://kestrelsaerie.com/wp-includes/images/smilies/icon_biggrin.gif' alt=':D' class='wp-smiley' />  Now to do a few hundred more quests and earn <i>mucho oro!</i></p>
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		<title>By: Kestrel</title>
		<link>http://kestrelsaerie.com/2009/03/preemptive-moderation-biting-hand-feeds/comment-page-1/#comment-2701</link>
		<dc:creator>Kestrel</dc:creator>
		<pubDate>Sat, 21 Mar 2009 15:04:48 +0000</pubDate>
		<guid isPermaLink="false">http://kestrelsaerie.us/?p=1314#comment-2701</guid>
		<description>&lt;p&gt;Zahrah, that&#039;s why I&#039;m such a strong advocate of Akismet and Bad Behavior. They intercept 99.99+% (no exaggeration) of the bad stuff. Yes, there are other, similar addons out there (at least for WordPress; I think I read recently that Akismet was working on a Blogspot version), but these work for me.&lt;/p&gt; &lt;p&gt;I also realize now I basically addressed two issues in my post, when I really only wanted to focus on one. :) That one, of course, is essentially the holding of comments for moderation. I strayed into the area of &quot;prove you&#039;re a human&quot; which, while a concern of mine, is &lt;em&gt;not&lt;/em&gt; the major issue here. (I&#039;ve railed against that in other posts. *grin*)&lt;/p&gt;</description>
		<content:encoded><![CDATA[<p>Zahrah, that&#8217;s why I&#8217;m such a strong advocate of Akismet and Bad Behavior. They intercept 99.99+% (no exaggeration) of the bad stuff. Yes, there are other, similar addons out there (at least for WordPress; I think I read recently that Akismet was working on a Blogspot version), but these work for me.</p>
<p>I also realize now I basically addressed two issues in my post, when I really only wanted to focus on one. <img src='http://kestrelsaerie.com/wp-includes/images/smilies/icon_smile.gif' alt=':)' class='wp-smiley' />  That one, of course, is essentially the holding of comments for moderation. I strayed into the area of &quot;prove you&#8217;re a human&quot; which, while a concern of mine, is <em>not</em> the major issue here. (I&#8217;ve railed against that in other posts. *grin*)</p>
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		<title>By: Zahrah</title>
		<link>http://kestrelsaerie.com/2009/03/preemptive-moderation-biting-hand-feeds/comment-page-1/#comment-2700</link>
		<dc:creator>Zahrah</dc:creator>
		<pubDate>Sat, 21 Mar 2009 10:12:16 +0000</pubDate>
		<guid isPermaLink="false">http://kestrelsaerie.us/?p=1314#comment-2700</guid>
		<description>Unless they are marked as spam my comments  were marked for moderation if they hadn&#039;t already had an approved comment,  but that seems to fail every now and then,  I&#039;ve changed it  now..  I didn&#039;t realise it could be an issue,  but I can understand,  given the time zone differences the responsibility to some degree for whats on your blog i was trying to controlthe randoms who will post  fake comments for linkages to gold selling sites and so  on, not wth links in their comments, but the link  attached to their name

&lt;abbr&gt;&lt;em&gt;Zahrah last blogged about &lt;a href=&quot;http://pugnaciouspriest.wordpress.com/2009/03/19/maslows-hierarchy-of-guilds/&quot; rel=&quot;nofollow&quot;&gt;Maslow’s Hierarchy of Guilds&lt;/a&gt;&lt;/em&gt;&lt;/abbr&gt;</description>
		<content:encoded><![CDATA[<p>Unless they are marked as spam my comments  were marked for moderation if they hadn&#8217;t already had an approved comment,  but that seems to fail every now and then,  I&#8217;ve changed it  now..  I didn&#8217;t realise it could be an issue,  but I can understand,  given the time zone differences the responsibility to some degree for whats on your blog i was trying to controlthe randoms who will post  fake comments for linkages to gold selling sites and so  on, not wth links in their comments, but the link  attached to their name</p>
<p><abbr><em>Zahrah last blogged about <a href="http://pugnaciouspriest.wordpress.com/2009/03/19/maslows-hierarchy-of-guilds/" rel="nofollow">Maslow’s Hierarchy of Guilds</a></em></abbr></p>
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		<title>By: Aurik</title>
		<link>http://kestrelsaerie.com/2009/03/preemptive-moderation-biting-hand-feeds/comment-page-1/#comment-2699</link>
		<dc:creator>Aurik</dc:creator>
		<pubDate>Sat, 21 Mar 2009 10:05:55 +0000</pubDate>
		<guid isPermaLink="false">http://kestrelsaerie.us/?p=1314#comment-2699</guid>
		<description>I&#039;m terrible for not commenting on things - but if I want to comment on something there is nothing which turns me off so much as one of the following:

Blogspot Comments System (It&#039;s horrible in so many ways...)
Captcha Moderation
Pop-up comment boxes
&#039;Required&#039; Login or particular &#039;id&#039; type.

Pre-emtive moderation as such doesn&#039;t bother me too much, to be honest, making it harder for me to actually comment does.  However, I totally agree that pre-emtive moderation of the type described really isn&#039;t worth it :)

/hug

&lt;abbr&gt;&lt;em&gt;Aurik last blogged about &lt;a href=&quot;http://www.slashhug.net/twilight-vanquisher-avarix/&quot; rel=&quot;nofollow&quot;&gt;Twilight Vanquisher Avarix&lt;/a&gt;&lt;/em&gt;&lt;/abbr&gt;</description>
		<content:encoded><![CDATA[<p>I&#8217;m terrible for not commenting on things &#8211; but if I want to comment on something there is nothing which turns me off so much as one of the following:</p>
<p>Blogspot Comments System (It&#8217;s horrible in so many ways&#8230;)<br />
Captcha Moderation<br />
Pop-up comment boxes<br />
&#8216;Required&#8217; Login or particular &#8216;id&#8217; type.</p>
<p>Pre-emtive moderation as such doesn&#8217;t bother me too much, to be honest, making it harder for me to actually comment does.  However, I totally agree that pre-emtive moderation of the type described really isn&#8217;t worth it <img src='http://kestrelsaerie.com/wp-includes/images/smilies/icon_smile.gif' alt=':)' class='wp-smiley' /> </p>
<p>/hug</p>
<p><abbr><em>Aurik last blogged about <a href="http://www.slashhug.net/twilight-vanquisher-avarix/" rel="nofollow">Twilight Vanquisher Avarix</a></em></abbr></p>
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		<title>By: Tzia</title>
		<link>http://kestrelsaerie.com/2009/03/preemptive-moderation-biting-hand-feeds/comment-page-1/#comment-2698</link>
		<dc:creator>Tzia</dc:creator>
		<pubDate>Sat, 21 Mar 2009 05:14:24 +0000</pubDate>
		<guid isPermaLink="false">http://kestrelsaerie.us/?p=1314#comment-2698</guid>
		<description>And Kes? Grats on 80 :)

&lt;abbr&gt;&lt;em&gt;Tzia last blogged about &lt;a href=&quot;http://havebow.blogspot.com/2009/03/searching-for-answers.html&quot; rel=&quot;nofollow&quot;&gt;Searching for Answers&lt;/a&gt;&lt;/em&gt;&lt;/abbr&gt;</description>
		<content:encoded><![CDATA[<p>And Kes? Grats on 80 <img src='http://kestrelsaerie.com/wp-includes/images/smilies/icon_smile.gif' alt=':)' class='wp-smiley' /> </p>
<p><abbr><em>Tzia last blogged about <a href="http://havebow.blogspot.com/2009/03/searching-for-answers.html" rel="nofollow">Searching for Answers</a></em></abbr></p>
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